PortalGuard
14 Case Studies
A PortalGuard Case Study
Marketron, a software and business intelligence company in the broadcast industry, faced a critical security and operational challenge after a debilitating ransomware attack in 2021. Stakeholders mandated the implementation of multi-factor authentication (MFA) for their 19,000+ users, but they needed a flexible and cost-effective customer identity and access management (CIAM) solution that could serve a diverse client base. PortalGuard IDaaS emerged as the ideal vendor after other options proved too expensive or limited.
The PortalGuard solution delivered MFA via email, SMS, and authenticator app OTPs, along with single sign-on and self-service password reset. This implementation, completed in just two months, dramatically enhanced security and eliminated password reset calls for the IT team. PortalGuard provided a custom pricing model tailored to Marketron's large user base, resulting in significant operational savings and high customer satisfaction.