Port
17 Case Studies
A Port Case Study
Xceptor, a software automation company, faced challenges in managing and understanding its self-hosted software deployments. Their platform engineering team, led by James Daniels, struggled with slow customer upgrades and a lack of visibility into how their software was operating. They attempted to build their own open source internal developer portal but found the process too time-consuming and the solution lacked necessary features like authentication. This led them to seek a vendor, Port, for its internal developer portal solution.
By implementing Port's developer portal, Xceptor was able to abstract away the complexity of their Kubernetes and Argo CD infrastructure. The solution provided a centralized catalog, self-service actions for tasks like tenant creation, and visibility into DORA metrics. This resulted in a drastic reduction in the time to create a new tenant from one day to just minutes, a 24x increase in customer deployment frequency, and an estimated 46% decrease in running costs per tenant. Port enabled Xceptor to empower its engineers and successfully scale its platform.