Case Study: Stewart Milne achieves stronger employee engagement and belonging with Poppulo

Stewart Milne engages one-third of employees with Poppulo

Stewart Milne, a UK-based housebuilder and timber systems manufacturer with over 800 employees, faced a significant challenge in fostering inclusion and clear communication. With a large non-desk workforce spread across offices, factories, and development sites, their existing intranet and email were ineffective, leaving many employees feeling disconnected. They partnered with Poppulo to implement an integrated communications platform, including Poppulo Email and the Poppulo Mobile app, to reach all staff on their preferred channels.

The solution involved a staged rollout of Poppulo's products, using the mobile app to deliver quick, visual content and two-way engagement to factory and site workers. This approach delivered measurable results, including cost savings from eliminating a paid SMS service and high engagement with one-third of the workforce actively using the Poppulo Mobile app. Poppulo enabled the company to communicate effectively during a restructuring and the pandemic, driving a greater sense of belonging among employees through targeted, data-driven content.

Stewart Milne