Case Study: St. Louis Children’s Hospital boosts employee engagement with Poppulo

St. Louis Children’s Hospital boosts employee comments 1500% with Poppulo

St. Louis Children’s Hospital, a major pediatric healthcare provider, faced significant internal communication challenges due to information overload from excessive emails, an outdated intranet platform, and a very small communications team. The sole internal communicator, John Twombly, sought a solution from Poppulo to streamline communications and better connect with their large, mostly non-desk workforce in support of their mission.

By implementing Poppulo's internal communication platform, the hospital deployed targeted newsletters, alerts, and leadership messages. This solution led to a dramatic 1500% increase in employee feedback comments and an impressive 38% email click-through rate, far exceeding industry averages. Poppulo helped drive a 5-point increase in overall employee engagement, transforming how the hospital connects with its staff.

St. Louis Children’s Hospital