Case Study: SERIS Security boosts frontline engagement with Poppulo

SERIS Security connects 40,000 field agents with Poppulo

The customer, SERIS Security, a leading French professional security group, faced a significant challenge in connecting with its 40,000 field agents due to outdated and limited communication methods. This led to a feeling of remoteness among employees and a lack of awareness of the company's vision. SERIS Security chose the vendor Poppulo to implement a unified digital communications platform to address this.

Poppulo's solution provided a mobile-first application that centralized communications and day-to-day operational tools for employees. The implementation of Poppulo's platform, including its Service Desk module, resulted in improved branch efficiency and a stronger bond between field agents and the company. The vendor's solution successfully boosted employee engagement and became a key element in the company's overall digital transformation.

SERIS Security