Case Study: Patapain connects 1,000 frontline employees with Poppulo

Patapain connects 1,000 frontline employees with Poppulo, achieving 98% adoption in weeks

Patapain, a French bakery and fast-food chain with over 60 restaurants, faced the challenge of connecting its 1,000 frontline employees across a decentralized network. Their previous communication tool was poorly adopted and failed to circulate best practices or create a cohesive culture. To address this, Patapain partnered with vendor Poppulo to implement its internal communication platform.

The Poppulo solution, branded internally as Pépite, was a mobile-first platform designed for frontline teams. It encouraged employee-generated content, which quickly made up over 80% of all posts. The results were exceptional, with 98% of employees becoming active on the platform within weeks. This led to over 800 pieces of user-generated content and 25,000 interactions in a year, transforming communication and strengthening the sense of belonging across the entire company.

Patapain