Case Study: London Borough of Tower Hamlets boosts employee engagement and transformation communications with Poppulo

London Borough of Tower Hamlets boosts My Annual Review completion to 93% with Poppulo

The London Borough of Tower Hamlets, a local government council, embarked on a major internal transformation program called People First. To support this change, they needed to improve internal communications to increase staff engagement, support employees, ensure transparency, and boost the visibility of senior leaders. They leveraged the Poppulo platform to address this challenge.

Using Poppulo, the council's internal communications team implemented a data-driven strategy featuring newsletters, digital communications, and events like leadership roadshows. The analytics provided by Poppulo were instrumental in measuring engagement and refining their approach. This resulted in measurable success, including a staff appraisal completion rate increase from 25% to 93%, a 400% increase in attendance at the staff conference, and an 84% positive feedback score on employee understanding of key issues.

London Borough of Tower Hamlets