Case Study: Centrica improves cross-channel employee communications with Poppulo

Centrica unifies employee communications across 3 channels with Poppulo

Centrica, a multinational utilities company, faced a challenge in measuring and managing its global internal communications across multiple channels. Before implementing Poppulo, the company lacked insight into how its communications were performing collectively and struggled with collaboration between communicators, leading to employees receiving too many irrelevant emails.

Using Poppulo's analytics and enterprise capabilities, Centrica gained a unified view of all communication channels, allowing them to measure impact, tailor content for specific audiences, and facilitate global collaboration. The solution transformed their communications, enabling them to prove the success of Yammer adoption, change their CEO's communication style to video for better engagement, and ultimately send more relevant information to employees.

Centrica