Case Study: Teppan Steakhouse saves 35+ hours a month and boosts reservation and ordering calls with Popmenu Answering

Teppan Steakhouse answers 800 calls a month with Popmenu

Teppan Steakhouse, a family-owned Japanese steakhouse in Oxnard, CA, faced the challenge of managing an overwhelming volume of phone calls that were pulling staff away from other duties and frustrating potential guests. To address this, they turned to Popmenu and its AI-powered phone answering service.

Popmenu implemented its Answering tool to automatically respond to guest inquiries using information from the restaurant's website. This solution fielded over 4,000 calls in five months, automatically answering over 800 calls per month. The results included saving over 35 hours of staff time, driving revenue by sending reservation links for 25% of calls, and ensuring that only calls requiring genuine assistance reached the team.

Teppan Steakhouse