Case Study: SCL Health improves patient journey innovation with POPin

SCL Health drives Innovation Challenge participation with POPin and projects $2 million ROI

SCL Health, a faith-based healthcare organization, sought to maximize participation in its annual Innovation Challenge to source better ideas for improving the patient journey. The challenge was to efficiently engage associates at all levels to contribute creative solutions for high-quality care. They used POPin's crowdsourcing platform to address this need.

The solution involved using POPin to pose a central question to front-line providers, which generated over 250 ideas. POPin facilitated collaborative development, voting, and iterative feedback to refine and prioritize concepts. This process led to the pilot and planned system-wide launch of the Meds to Beds program, which streamlines prescriptions at discharge. POPin helped SCL Health project a $2 million ROI from this program and achieved a measurable increase in associate engagement and idea quality.

SCL Health