Case Study: Lutheran Medical Center improves nurse retention with POPin

Lutheran Medical Center boosts nurse retention by 1% with POPin

Lutheran Medical Center, a large community hospital, faced a significant challenge with nurse retention. Their COO, Dr. Tina Johnson, estimated the cost of replacing a single nurse at $40,000 and was seeking innovative ways to engage staff to improve retention and reduce operating costs. To address this, they turned to POPin to facilitate organization-wide conversations.

POPin was used to engage over 1,500 associates by asking for their ideas on improving work-life balance and clinical workflows. This process gathered, discussed, and implemented innovative suggestions from the staff. As a result, Lutheran Medical Center achieved a 6% turnover rate, far better than the national average, and projected over $600,000 in annual savings. POPin enabled the hospital to give its employees a voice, leading to greater satisfaction and substantial financial impact.

Lutheran Medical Center