Case Study: CoreLogic boosts team engagement and customer experience with POPin

CoreLogic boosts team satisfaction 10% with POPin

CoreLogic, a leading global provider of property insights and data-enabled solutions, faced the challenge of cultivating team engagement, driving cultural change, and improving customer experience. Their Data Operations leader, David Claussen, partnered with the vendor POPin to launch initiatives aimed at transforming their data-centric organization into a more client-centric culture.

Using POPin's crowdsourcing and pulse engagement services, CoreLogic implemented solutions like building Town Hall agendas and running quarterly feedback pulses. This allowed for a two-way dialogue with employees and customers. As a result, POPin helped CoreLogic achieve a 10% increase in team satisfaction scores within six months, promote cultural change, and reinforce customer experience as their top priority.

CoreLogic