Case Study: Roche achieves clearer access to complex information with POPcomms ServiceBox

Roche improves access to complex information with POPcomms

roche, a global biotech company and leader in in vitro diagnostics, faced the challenge of providing its teams and customers with fast, reliable access to its extensive and complex portfolio of information, which was spread across multiple systems. POPcomms worked with them to create ServiceBox, an interactive digital directory, to solve this problem.

POPcomms implemented ServiceBox as a central interactive hub, allowing users to instantly search and explore content like PDFs, presentations, and compliance information. This solution significantly improved visibility across the global business, enabling more confident customer conversations, faster sales interactions, and reduced friction for internal teams.

Roche