Case Study: Top Grocer achieves rapid curbside pickup expansion with Pomeroy

Top Grocer expands curbside pickup across 2,800 stores with Pomeroy

The customer, a top grocer, faced the challenge of rapidly scaling up curbside pickup capacity across 2,800 stores to meet unprecedented demand, a task that threatened to overwhelm its internal IT resources. Vendor Pomeroy provided a team of experienced technicians to assist with the extensive hardware and software reconfiguration required for thousands of wireless handheld devices.

Pomeroy loaned the grocer a dedicated team that worked alongside its internal IT staff, enabling a much faster response. This solution improved company performance and customer experience by allowing more customers to be served per hour, more efficiently and profitably, thereby contributing to revenue growth.