Case Study: Major Global Financial Services Company achieves 82% print fleet reduction and 25% lower TCO with Pomeroy Managed Print Services

Major Global Financial Services Company - Customer Case Study

Major Global Financial Services Company, a top-50 global bank with more than $800 billion in assets, 110,000 employees and 7,400 branches, faced an inconsistent, inefficient print environment after growth through acquisition—multiple vendors, disparate devices, complex billing and uneven support. Pomeroy was engaged to provide Managed Print Services, including device consolidation and secure printing with HP Access Control (HPAC), and to transition the client to a pay‑per‑use utility model.

Pomeroy assessed, designed and implemented a standardized managed print solution across headquarters and 749 branch locations—inventorying devices, deploying multi-function devices and HPAC, enforcing 100% networked devices, integrating print support into a single help desk and automating toner fulfillment. The engagement delivered an 82% reduction in print devices, a 949% increase in electronically stored/distributed files, a 30% drop in print‑related support calls, $300,000 in first‑year equipment purchase savings and more than a 25% reduction in total cost of ownership; HPAC also cut unclaimed print waste by 35%.