Case Study: Retailer achieves improved customer experience and over $10M in incremental revenue with Pomeroy

a retailer drives over $10M in incremental revenue with Pomeroy

A major retailer was facing challenges due to disparate store systems, a lack of standardization in its POS technology, and resulting issues with store productivity and customer experience across its hundreds of locations.

Pomeroy provided in-store support for digital endpoints and deployed specialized retail applications, new PCI-compliant credit card devices, and high-definition digital signage. As a result, Pomeroy achieved the client's speed to market objectives, improved the customer experience, and enabled over $10M in incremental revenue through improved up-sell and cross-sell capabilities.

Retailer