Case Study: Claims EMC Insurance Companies improves reserve accuracy and claims analysis with PolyVista

Claims EMC Insurance Companies - Customer Case Study

EMC Insurance Companies, a major property and casualty insurer, faced a significant challenge in managing its financial case reserves. Following a reserve run-up in 2004, the company sought to eliminate inconsistencies, quickly identify emerging trends, and find the root causes of reserve changes. EMC chose to partner with vendor PolyVista to implement its advanced analytics software to transform its anecdotal data into actionable, analytical information.

PolyVista implemented its Discovery analytics platform on top of EMC's Microsoft SQL Server data cube. The solution enabled EMC to automatically identify high-risk claims and previously unforeseen data gaps, which allowed them to improve business rules in their claims system. The results were substantial: analysis that previously took weeks was completed in minutes, case reserves were set more accurately to prevent "blow-ups," and executives gained data-driven insights to answer critical business questions about severity and frequency.

Claims EMC Insurance Companies

Richard Schulz

Senior Vice President