Case Study: Telnyx achieves faster revenue and usage data syncs with Polytomic

How Telnyx Accesses Usage and Revenue Data Through Polytomic

Telnyx, a Chicago-based telecommunications and CPaaS provider, needed a better way to move complex revenue, usage, and attribution data without relying on constant engineering support. Before Polytomic, the team was stuck maintaining brittle in-house data pipelines that created technical debt and delayed updates, making it hard for Growth Ops, Sales Ops, and Marketing Ops to act quickly on customer milestones and regional performance.

With Polytomic, Telnyx synced data from its proprietary databases into Salesforce and other systems, enabling automated triggers for product-qualified leads, activation tracking, and clearer regional attribution. Polytomic gave non-technical teams the ability to make daily data changes on demand, saved Telnyx an estimated $100k+ in labor, reduced engineering ticketing, and improved revenue reporting and user enrichment with product context.

Telnyx

Eoin Clancy

Head of Marketing