Case Study: ToneDen increases sales efficiency by 40% with Polymail

How ToneDen increased Sales Efficiency by 40% with Polymail

ToneDen, a fast-growing software company based in Los Angeles, needed a better way to manage increasingly complex sales deals as it began working with larger customers like Interscope Records and Pitchfork Music Festival. Traditional email made it difficult for the team to collaborate on conversations, share deal context, and quickly access information in their CRM.

By using Polymail, ToneDen was able to collaborate directly within email conversations, loop teammates into deals, and track prospect engagement more effectively through Polymail’s Activity Feed and tracking tools. The result was a 40% boost in sales efficiency, faster response times on engaged prospects, and greater transparency across sales and success teams.

ToneDen

Tim Thimmaiah

Chief Executive Officer