Case Study: Oak Lawn Marketing achieves global real-time collaboration and work-from-anywhere flexibility with Polycom

Collaborate to Enrich Lifestyles Worldwide

Oak Lawn Marketing, owner of the consumer brand Shop Japan, needed a better way to connect offices and call centers scattered across Japan and overseas. Their legacy conferencing system couldn’t support the company’s growing need for immediate, high-definition voice and video collaboration and tight Microsoft Lync integration, and leaders worried that relying on email would hurt business efficiency.

By deploying Polycom solutions (RealPresence Access Director, RealPresence Group Series, VVX 500 phones) integrated with Microsoft Lync and rolling out laptops, open-space furniture and a free-address policy, Oak Lawn enabled secure, real-time HD meetings for training, finance, HR and external contacts. Employees can join from anywhere—office, home or mobile—reception can contact staff directly via Lync-enabled handsets, and the result is greater productivity, participation and faster decision-making across the organization.

Oak Lawn Marketing

Justin Dart

brand strategist