Pollen
33 Case Studies
Case Study: National Mental Health Commission creates a trusted workplace mental health platform with Pollen
A Pollen Case Study
National Mental Health Commission builds a trusted workplace resources platform with Pollen
The National Mental Health Commission, a government agency, needed to create a simple and trusted platform to help Australian businesses address mental health in the workplace. They partnered with Pollen to design the Mentally Healthy Workplaces platform, a scalable 'one-stop shop' for aggregated mental health resources and solutions.
Pollen designed the solution by first understanding the spectrum of user needs, from reactive crisis information to proactive learning modules. They developed a strategic content model and information taxonomy, then validated their approach through rapid prototyping and user testing with HR teams. The result was a clear, simple, and trusted digital resource that provides workplaces with an inviting and educational platform to find, save, and share information.
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