Case Study: a private vocational school in the Midwest U.S. builds leadership alignment and faculty trust with Pollack Peacebuilding Systems

a private vocational school in the Midwest U.S. boosts employee satisfaction 76% with Pollack Peacebuilding Systems

The customer, a private vocational school in the Midwest U.S., was experiencing significant tension among its leadership and staff, leading to factions and student complaints. Pollack Peacebuilding Systems was engaged to provide organizational conflict analysis and coaching to address these challenges.

Pollack Peacebuilding Systems implemented a multi-faceted solution including conflict mapping, one-on-one and group coaching, and facilitated dialogues. This resulted in the realignment of leadership, the disappearance of factions, a 76% increase in employee satisfaction over nine months, and a significant reduction in complaints.