Case Study: Carson Valley Medical Centre achieves streamlined, cost-effective policy management and regulatory compliance with PolicyMedical's PolicyManager

Increasing Efficiency with a Simple and Cost Effective Policy Management Solution

Carson Valley Medical Centre, a 15‑bed critical access hospital with five off‑site clinics and about 350 employees, faced cumbersome, costly policy software that didn’t fit its modest IT resources or regulatory needs. Seeking a simpler, more affordable policy-management solution, the hospital’s compliance team evaluated multiple vendors and selected PolicyMedical’s PolicyManager.

PolicyMedical implemented PolicyManager as an intuitive, Word‑like cloud solution with easy search, in‑system collaboration and dedicated support, allowing non‑IT staff to manage policies across the hospital and clinics. The result was faster, more consistent policy creation and review, broad staff adoption (employees regularly log in to review policies), improved organization and better compliance with regulatory bodies—while reducing the complexity and cost the customer had experienced with its prior system.

Carson Valley Medical Centre

Tammy Taylor

Medical Staff Manager