Case Study: Breckinridge Health achieves streamlined policy review and survey readiness with PolicyMedical's PolicyManager

Breckinridge Health selects PolicyManager™ to Streamline the Review and Approval Process, and Prepare for the Next Accreditation Survey

Breckinridge Health, a 25-bed critical access hospital serving Hardinsburg, Kentucky with 350 employees across seven entities, was hampered by a manual, paper-based policy system where policies lived in department binders. After staff failed to locate policies during an accreditation survey, the organization selected PolicyMedical’s PolicyManager to replace its fragmented process and centralize policy management.

PolicyMedical implemented PolicyManager as a searchable, secure, template-driven platform with desktop links at every workstation and 24/7 access. With PolicyMedical’s support during upload and standardization, Breckinridge streamlined its review and approval workflow, reduced time spent searching for policies, and became consistently survey-ready—drastically improving day-to-day operations and staff confidence.

Breckinridge Health

Sheila Eakin

Policy Coordinator