Case Study: SNCF Gares & Connexions improves indoor wayfinding and security with Pole Star Indoor Positioning

SNCF Gares & Connexions improves station wayfinding and security across major Paris stations with Pole Star Indoor Positioning

SNCF Gares & Connexions, a major French railway operator, faced the challenge of managing complex, high-traffic stations where passenger wayfinding and security operations had to coexist. The vendor, Pole Star Indoor Positioning, provided its indoor location solution to help travelers navigate multi-level environments while simultaneously improving the coordination of security teams on the ground.

Pole Star implemented its solution by embedding its NAO Mobile SDK directly into the SNCF's official "Ma Gare" passenger mobile application. This provided travelers with real-time, blue-dot wayfinding and turn-by-turn guidance, reducing stress and delays. For operators, the same deployment enabled real-time location of security personnel, leading to enhanced situational awareness and more efficient incident management.

SNCF Gares & Connexions