Case Study: Village of Buffalo Grove achieves greater equity and inclusion with Polco

Village of Buffalo Grove boosts inclusivity to 75% with Polco

The Village of Buffalo Grove faced a challenge in engaging its increasingly diverse population, as it was not hearing from a representative group of residents. To better connect with underheard groups and foster a more inclusive community, the village used Polco's The National Community Survey (The NCS) to assess resident opinions and identify a need for improved equity and inclusion efforts.

Polco's survey data helped inform the creation of Buffalo Grove's Community Champions program, a strategy to build trust and facilitate conversations with diverse community members. This solution led to a measurable improvement, with The NCS results showing 75% of residents praised the community for inclusivity in 2021, a significant increase from previous years, providing evidence that Polco's tools helped the village make a positive impact.

Village of Buffalo Grove