Case Study: City of Bondurant achieves crisis communication success with Polco

City of Bondurant strengthens crisis communication with Polco during 3 natural disasters

The City of Bondurant faced the significant challenge of effectively communicating critical information to residents during the COVID-19 pandemic, a period marked by rampant misinformation. The city needed a robust method to both disseminate verified updates and understand the community's evolving needs. They utilized the Polco platform for online civic engagement and surveying to help meet this challenge.

Using Polco's robust surveying tools, Bondurant deployed online COVID-19 surveys to gauge resident well-being, access to essentials, and isolation levels. This data provided officials with a clear understanding of community needs to guide their response. The solution from Polco, combined with the city's updated communication channels, enabled effective crisis messaging that continued to prove vital during subsequent natural disasters. This clear communication fostered a strong sense of community collaboration and resilience.

City of Bondurant