Case Study: Bloomington saves $390,000 by using Polco to guide resident feedback and COVID-19 budget decisions

Bloomington saves $390,000 with Polco

The city of Bloomington, Minnesota faced the dual challenge of protecting residents from COVID-19 while addressing a severe budget shortfall, all while struggling to connect with the community through traditional in-person methods. To overcome this, the city turned to vendor Polco and its online civic engagement platform to gather reliable resident feedback.

Using Polco's suite of survey tools, Bloomington efficiently collected verified input from over 3,000 residents. This feedback directly guided the city's COVID-19 response and economic decisions. Based on the data, the city council chose to close a community center, a move that saved an estimated $390,000 and helped address the budget crisis. Polco enabled the city to increase engagement and make informed decisions during a critical time.

Bloomington, Minnesota