Case Study: Merci Handy streamlines reporting and gains store-level visibility with Polar Analytics

Providing Merci Handy a hollistic overview of their ecommerce performance

Merci Handy, a growing beauty and personal care brand, needed a better way to manage scattered data sources across online and offline channels. Before using Polar Analytics, the team relied on Google Analytics, Shopify, and spreadsheets to consolidate reporting, making it difficult to track retention, sales, and performance by store.

With Polar Analytics, Merci Handy connected 21 data sources in one platform and used features like Views, homemade metrics, Custom Reports, and Automated Slack Reports to simplify analysis and reporting. Polar Analytics helped the team save significant time, improve reactivity to marketing changes, and gain a holistic view of ecommerce performance; while the monetary impact wasn’t quantified, the brand reported notably smoother operations and faster decision-making.

Merci Handy

Rania Refsi

eCommerce Project Manager