Case Study: Isothermic accelerates training and preserves expertise with Poka

Poka Is Now An Important Part Of Continuous Improvement Processes At Isothermic

Isothermic, a manufacturer facing an impending wave of retirements and relying on complex paper procedures, needed a way to preserve operational expertise, improve corporate communication, and standardize training content. To address these gaps the company adopted Poka’s platform—initially deploying Poka’s training functionalities in 2015 and adding its news feed in 2016—leveraging task organization, visual content and centralized accessibility to replace inconsistent paper-based training.

Poka enabled Isothermic to document step-by-step procedures with videos, make updates quickly, and retrain staff consistently, which shortened the learning curve and improved knowledge transfer for critical positions. As a result, Isothermic reports fewer repeated human errors, stronger health & safety and operational support, and better communication across teams—demonstrating Poka’s measurable contribution to continuous improvement and workforce resilience.

Isothermic

Marquis Thibault

Improvement Coordinator