Case Study: Alcoa achieves uninterrupted production and connected workers during COVID-19 with Poka

Keeping Workers Connected During a Pandemic

Alcoa, the world’s sixth-largest producer of aluminum, needed to maintain production and protect worker health when COVID-19 forced many employees to work remotely. To keep the factory floor connected and information flowing quickly, Alcoa adopted Poka’s factory communication platform.

Poka provided a centralized solution — a dedicated pandemic channel, news feed for daily safety updates, documentation and tutorials, and Skills & Exams to mandate and track isolation-rule training — plus real-time engagement metrics (views, likes, comments). As a result, Alcoa sustained production continuity, ensured completion and visibility of critical safety training, improved awareness of changing measures, and kept morale and connection high across the smelter.

Alcoa

Marie Eve Bédard

Administrative Assistant