Case Study: Bel Group streamlines plant startup and training with Poka

How Bel Group Ensured a Successful Equipment and Facilities Startup

Bel Group, the French food manufacturer behind brands like Babybel and The Laughing Cow, was opening a new plant in Sorel, Quebec and needed to build factory knowledge, train a new workforce, and implement processes and standards quickly while ramping up production. They chose Poka to support a paperless startup, improve skills management, and make expertise and issue escalation easier across sites.

Poka helped Bel Group roll out the platform in just two months, onboard 170 employees, and centralize work instructions, document control, and training content. The results included an 83% average employee engagement rate, 123 calls for help per month with a 94% close rate, and an 81% monthly work instruction view rate; Poka also supported Bel’s FSSC 22000 certification process and helped streamline audit readiness.

Bel Group

Serve Vallée

Industrial Performance Manager