Case Study: Coty reduces onboarding time by 57% with Poka

Coty reduces new hire onboarding time by 57%

Coty, the global beauty manufacturer behind brands like Sally Hansen, Vera Wang, and Gucci, needed a faster, more modern way to onboard new operators and close a growing skills gap caused by turnover and a retiring workforce. Its old classroom-based training and paper assessments were time-consuming, pulled trainers away from higher-value work, and made it difficult to keep training agile across the factory floor.

Using Poka’s connected worker app, Coty digitized onboarding, work instructions, assessments, and skills tracking in one place, enabling operators to train autonomously and giving managers real-time visibility into skill status. With Poka, Coty cut new-hire onboarding time from 84 hours to 36 hours, reducing onboarding time by 57%, and improved right-first-time assessment scores from 60% to 90%, a 50% increase.

Coty

Zach Bouren

Senior Operation Excellence Manager