Poka
39 Case Studies
A Poka Case Study
Church & Dwight, a consumer packaged goods company, faced operational challenges at its UK-based Folkestone plant. Despite being a modern, automated facility, its critical frontline processes like shift communication and work instructions were still paper-based. This led to inconsistent practices and lost time. The company sought a digital solution to support its transformation and turned to the vendor Poka for its connected worker platform.
By implementing Poka's platform, the plant digitized its work instructions, forms, and skills tracking. The solution provided a central hub for communication, issue escalation, and standardized digital checklists. As a result, Church & Dwight achieved a 10% improvement in OEE, with 98.5% platform usage and over 17,000 issues captured. Poka enabled the plant to move toward becoming paperless and significantly improved operator engagement and problem-solving speed.