Case Study: LinkedIn achieves $2.6M in savings and better workplace wayfinding with Pointr

LinkedIn saves $2.6M and boosts wayfinding NPS to 73 with Pointr

LinkedIn, with a hybrid workforce of 20,000 employees, faced challenges in making its global offices feel familiar and accessible. Key issues included navigation friction for new employees, disconnected workplace tools, and a lack of visibility into how office space was being utilized. To address this, LinkedIn partnered with vendor Pointr to implement its advanced indoor mapping and wayfinding technology.

Pointr's solution integrated interactive, real-time blue dot navigation directly into LinkedIn’s workplace app, OLA. This provided employees with turn-by-turn directions to desks, rooms, and amenities. The implementation resulted in an estimated $2.6 million in annual savings from reduced time spent finding meetings and a 400% improvement in wayfinding NPS. Office utilization also increased by 20% within three months, making LinkedIn a top performer in this area.

LinkedIn