Case Study: Change Healthcare achieves optimized responsive web and hybrid mobile apps to improve patient access to value-based care with PointClear Solutions

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Change Healthcare - Customer Case Study

Change Healthcare, a healthcare IT company focused on cost transparency and consumer engagement, needed to optimize its web app for mobile and tablet devices and build an iOS/Android hybrid app with native login and wrapped web views to give patients and payor clients better access to value‑based care information. To address this, Change Healthcare engaged PointClear Solutions to lead strategy, UX/UI design and mobile development for both a responsive web app and a hybrid mobile app.

PointClear Solutions delivered a responsive design and hybrid app solution—covering ideation, UX audit, UI visual design, wireframes, front‑end responsive development, mobile development and QA—allowing Change Healthcare to quickly launch both products. The result was improved search discoverability (SEO), a seamless cross‑device user experience, higher conversion rates across devices, and faster time‑to‑market that better served payor clients and patients.


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