Case Study: Wilson’s Rental & Landscape achieves streamlined operations and 24/7 online bookings with Point of Rental Software

Wilson's Rental & Landscape - Customer Case Study

Wilson's Rental & Landscape, a rental and landscape supply business in Lincoln, Maine, was struggling with cheap cloud software that required “dummy” records, lacked maintenance options and responsive support, and didn’t grow with the business. Seeking a better fit, owners Jeff and Bryan Coons evaluated Point of Rental Software and implemented Point of Rental’s Rental Essentials in December 2017.

Point of Rental’s Rental Essentials gave Wilson’s reliable register payment tracking, responsive chat/email support, 24/7 online rentals and quoting, easy contract customization (including backcharges for damage), and robust analytics with 70 customizable reports for scheduling, maintenance and inventory decisions. Those changes reduced reconciliation headaches, increased online bookings and customer satisfaction, and gave Jeff and Bryan the operational visibility they needed—benefits the team attributes directly to Point of Rental Software.

Wilson's Rental & Landscape

Bryan Coons

Wilson's Rental & Landscape