Case Study: The Tool Store achieves 80+ hours saved per month and accelerated growth with Point of Rental Software

The Tool Store - Customer Case Study

The Tool Store, a leading tool hire, parts and repairs business in southern Australia with over 700 accounts, was outgrowing two legacy systems and needed a streamlined, easy-to-use inventory management and customer service platform. To address this, they selected Point of Rental Software to provide a scalable rental management solution that could simplify operations and support growth.

Point of Rental Software converted and transferred The Tool Store’s large dataset, delivered fast, intuitive training, and implemented an integrated website solution via RentalHosting.com with a Customer Portal for web payments and secure account access. The rollout enabled customers to view quotes, reservations, contracts, invoices and statements online, saved The Tool Store more than 80 hours per month, and significantly improved service and operational efficiency.