Case Study: Tejas Equipment Rentals streamlines training and customer service with Point of Rental Software

Tejas Equipment Rentals shortens new-employee training and cuts service calls with Point of Rental Software

Tejas Equipment Rentals, a locally-owned heavy equipment company in Texas, was struggling to manage its inventory and customer histories using spreadsheets and an ineffective initial software. This lack of proper tracking made accountability difficult and hindered customer service. They sought a new rental software solution from a vendor that could become a true partner, leading them to Point of Rental Software.

The solution implemented by Point of Rental Software included comprehensive on-site training for Tejas's employees across their multiple locations. This resulted in a significantly shortened training schedule for new hires and simplified customer interactions. The software provided clear contracts that reduced service calls and equipment exchanges. The Tejas team found the implementation process smooth and the software very simple to use, allowing them to pick it up quickly.

Tejas Equipment Rentals