Case Study: Star Rentals achieves streamlined customer communication and increased satisfaction with Point of Rental Software

Star Rentals- Customer Case Study

Star Rentals, the 51st-largest rental store in the US and the largest on the Pacific Coast, was operating on an aging system that hadn’t been updated in over nine years and lacked basic functions like customer email and modern inventory tools. To address these limitations, Star Rentals selected Point of Rental Software’s point-of-sale system to replace their legacy platform.

Point of Rental Software implemented its POS and website integration, enabling real-time inventory updates and streamlined customer communication—Star Rentals can now send regular emails to customers with a single button push and access robust reporting and mass database tools. The conversion preserved all data and noticeably reduced office time spent on communications while improving customer service and satisfaction.

Star Rentals

Gary Anderson

Star Rentals