Case Study: Kerr’s Hire streamlines multi-location rental operations with Point of Rental Software

Kerr's Hire streamlines 3 locations with Point of Rental in just 2 months

Kerr's Hire, a family-owned equipment rental business with three branches in Victoria, Australia, was facing challenges with its unstable and difficult-to-use rental software in 2016. Their previous system had a primitive general ledger, couldn't handle cash transactions efficiently, lacked an integrated reservation system, and was plagued by poor customer support. This prompted them to search for a new solution, leading them to vendor Point of Rental Software.

Point of Rental Software implemented its Rental Elite system to manage Kerr's Hire's operations. The solution provided online ordering, multi-location inventory tracking, and streamlined work order and contract management. As a result, Kerr's Hire gained dramatic operational efficiencies, eliminated double bookings, and improved customer service by being able to instantly locate equipment. The company also valued Point of Rental's focus on maintaining excellent customer relationships.

Kerr's Hire