Case Study: Epic Rental & Decor boosts web orders and efficiency with Point of Rental Software

Epic Rental & Decor boosts first-quarter earnings 30% with Point of Rental Software

Epic Rental & Decor, an event and tent rental company, sought to elevate its marketing and gain a competitive edge through a stronger online presence. The owners, Kim and Jeff Kim, wanted a mobile-optimized website and an online store for their customers, coupled with a web-based rental management system for their own mobile accessibility to provide superior customer support. They turned to Point of Rental Software for a solution.

Point of Rental implemented its cloud-based Essentials solution, which provided a customer portal for online quotes, reservations, and secure payments. This allowed Epic Rental & Decor to facilitate web orders, which now constitute 30% of all orders. The software led to significant time savings, with 77 web orders during one slow season saving an estimated 12.5 hours of phone time. The company also reported a 30% increase in first-quarter earnings, attributing the growth in part to the new web interface provided by Point of Rental.

Epic Rental & Decor