Case Study: Epic Event Rental achieves 30% revenue increase and shifts 30% of orders online with Point of Rental Software

Epic Event Rental - Customer Case Study

Epic Event Rental, newly rebranded after purchasing A to Z Rental Center’s event division, needed a mobile‑optimized website, online store and web‑based rental management to modernize operations and grow orders. To achieve mobile accessibility, better customer support and more efficient processes, owners Kim and Jeff Kim selected Point of Rental Software’s cloud-based Rental Essentials.

Point of Rental Software implemented the Rental Essentials customer portal and cloud tools—enabling online quotes/reservations, stored payments, automated notifications and easy mobile access. As a result, web orders now account for about 30% of all orders, first-quarter earnings rose roughly 30% year-over-year, and 77 self‑served web orders saved an estimated 12.5 staff hours, while the Kims report faster item listing, greater responsiveness and measurable time savings.

Epic Event Rental

Kim and Jeff Kim

Epic Event Rental