Case Study: PetSmart Charities achieves smarter IT prioritization and a better nonprofit website with Point B

A Point B Case Study

Preview of the PetSmart Charities, Inc Case Study

Taking a Dogged Approach to IT at PetSmart Charities, Inc

PetSmart Charities, Inc. faced a challenge in supporting its rapid growth and animal welfare programs with an underdeveloped IT infrastructure. To keep overhead low, they needed a clear technology roadmap to prioritize IT projects and initiatives, including the development of a new, user-friendly website. They engaged the vendor Point B to help create this strategic plan.

Point B developed a two-year technology roadmap for the organization. This solution included recommending a new IT organizational structure, implementing project management methodologies, and aiding in the hiring of new resources. As a direct result, Point B helped PetSmart Charities launch a new website to increase community reach and provided the tools to proactively prioritize projects and manage resources more efficiently against the roadmap.


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