Case Study: Salt River Project revitalizes its PMO and boosts IT project delivery with Point B

Salt River Project revitalizes its PMO in 4 months with Point B

Salt River Project (SRP), a utility serving Central Arizona, faced challenges in effectively executing strategic IT projects through its fledgling Project Management Office (PMO). The company engaged vendor Point B to help reinvent its PMO by providing a new vision, roadmap, and hiring criteria to make it faster and more effective.

Point B worked with SRP leadership to redefine the PMO's expectations and elevate the role of project manager to require stronger leadership skills. The vendor assisted in selecting new project managers and provided temporary backfill to demonstrate new capabilities, prioritizing quick wins to build credibility. As a result, the revitalized PMO dramatically increased its value and visibility within four months. Stakeholders began actively requesting its resources, and it successfully brought a major transmission project under control and under budget, leading to an additional hire for the high-value office.

Salt River Project (srp)