Case Study: Salt River Project revitalizes its PMO and accelerates IT delivery with Point B

Revitalizing a Project Management Office (PMO) for Salt River

Salt River Project (SRP), a utility company serving central Arizona, needed to revitalize its ineffective IT Project Management Office (PMO) to better execute strategic projects. To address this challenge, SRP partnered with the management consulting firm Point B to redefine the PMO's vision and create a more efficient and effective structure.

Point B implemented a practical solution that included redefining the PMO's responsibilities, streamlining processes, and temporarily backfilling key project manager roles to demonstrate new capabilities. This resulted in a rapid cultural shift and measurable success; within four months, the PMO gained significant visibility and brought a major project under control and under budget. The high value delivered by the revitalized PMO, guided by Point B, led to increased delegation from IT managers and even warranted an additional hire for the office.

Salt River Project

Kevin Nielsen

Manager, Information Technology