Case Study: a national nonprofit organization strengthens HR operations with Point B

Powering Up a Nonprofit's Human Resources Team

An ambitious nonprofit organization with 875 employees was concerned that its human resources team's systems, processes, and skills were not evolving to meet the organization's needs. They engaged Point B to conduct a comprehensive HR assessment aimed at identifying these key challenges and delivering effective recommendations.

Point B began by performing an in-depth assessment that included interviews and a needs analysis, which identified challenges like unclear processes and a lack of prioritization. Based on these findings, Point B developed a roadmap for change and immediately began implementing high-priority projects in process improvement, customer engagement, and program management. As a result, the HR team was quickly aligned around a clear vision and began achieving its most important goals, transforming into a major strategic asset for the nonprofit.