Case Study: a large hospital in the Midwest achieves 95% Meaningful Use compliance with Point B

Meaningful Use: Finding the Right Path

The customer, a large hospital in the Midwest, faced significant challenges in meeting the requirements for the first stage of the Meaningful Use program. Lacking the necessary internal resources and structure, the hospital was at risk of losing over $13 million in funding and needed to train over 300 staff members on new technology and workflows. They engaged the vendor, Point B, for its healthcare leadership and subject matter expertise to guide them.

Point B developed an operating model and governance structure, integrating the new program with the hospital's existing quality initiatives to minimize disruption. Their solution included leading workflow changes across 20 practice areas, driving system design and testing, and acting as a liaison between all key stakeholders. As a result of Point B's work, the hospital achieved a 95% compliance rate, with over 250 providers adopting the new EHR technology. This success established a clear foundation for future program stages and ensured the hospital avoided financial penalties.