Case Study: a large Pacific Northwest manufacturer achieves major IT cost savings and a successful shared-services transition with Point B

Hybrid Approach to IT Shared Services Moves Enterprise Forward

The large Pacific Northwest manufacturer was facing significant market and shareholder pressures. To achieve unique cost savings, the company embarked on a complex plan to decentralize its Core IT shared services organization. They engaged Point B to help manage this transition, which required new LOB IT competencies, a new governance model, and a reduction in outsourced services.

Point B implemented a comprehensive transition plan using a Lean A-3 approach. They coordinated a portfolio of projects, facilitated extensive knowledge transfer, and provided objective assessments to guide governance decisions. As a result, the client completed two-dozen transition projects and stood up all new LOB IT organizations within seven months, achieving savings that far exceeded their established targets.