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Case Study: PeaceHealth Southwest Medical Center gets ahead of ICD-10 conversion with Point B
A Point B Case Study
Helping PeaceHealth Southwest Get Ahead of the ICD-10 Conversion
PeaceHealth Southwest Medical Center faced the federally mandated transition to the ICD-10 coding system, which required a significant overhaul of its systems and processes to manage the new, more complex data. The medical center engaged management consulting firm Point B to conduct a comprehensive readiness assessment and help drive the conversion effort, anticipating major impacts across its operations.
Point B provided a detailed roadmap, identifying 60 specific impacts to people, processes, and technology across over 20 departments. The consultants worked alongside the client to consolidate needs, guide execution, and provide solutions for sustainable change adoption. As a result, PeaceHealth Southwest gained a clear direction for conversion with full traceability of all requirements, actions, and costs, positioning them to harness the new data to gain greater insights into patient health.
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